Choose Language: EN
Frequently
Asked Questions
Who is entitled for the promotion and how can a patient qualify for the promotion?

All Ultherapy® patients who have completed Ultherapy® treatment with a minimum nett amount of S$3,000 (before GST), in a single receipt at an Ultherapy® Certified Clinic and have submitted full, verified information and receipt at https://www.ultherapysg.com/promo.html are eligible to redeem one (1) pair of Premium Wireless Earbuds (worth S$239).

Are all receipts eligible for the promotion?

Only receipts issued by an Ultherapy® Certified Clinic are eligible for the promotion

Is the promotion limited to one redemption per person during the Promotion period?

Yes, the promotion is limited to one (1) redemption per person.

Can patients combine receipts to make up the S$3,000 minimum spend?

No. The Promotion is valid only once per redemption per person. Each receipt is entitled to only one entry for the promotion and each participant is eligible to redeem once during this Promotion. Accumulation of receipts is not allowed for this promotion

How will I know if I am qualified to redeem a pair of Premium Wireless Earbuds?

Mojito Ventures (info@mojitoventures.com) will send qualified participants a redemption email issued specifying with Premium Wireless Earbuds redemption details.

How long will this Promotion last?

The Promotion takes place from 14 October 2019 (Monday) to 12 January 2020 (Sunday), or till 200 redemptions are reached, whichever first.

Any deadline for qualified participants to collect the Premium Wireless Earbuds?

Qualified participants must redeem the pair of Premium Wireless Earbuds within one (1) month from the date of the redemption email, failing which the pair of Premium Wireless Earbuds will be deemed to be unclaimed and you will be deemed to have relinquished your entitlement to the pair of Premium Wireless Earbuds and no subsequent participation is allowed.

What documents shall be presented for redemption of a pair of Premium Wireless Earbuds?

Each qualified participant is required to present the following documents for verification prior to the redemption of a pair of Premium Wireless Earbuds:-

  1. Redemption email from Mojito Ventures in relation to the collection of one (1) pair of Premium Wireless Earbuds; and
  2. Original receipt of the Ultherapy® treatment issued by an Ultherapy® Certified Clinic
What if I am unable to redeem a pair of Premium Wireless Earbuds in person?

If the qualified participants are unable to come in person to redeem one (1) pair of Premium Wireless Earbuds, the qualified participants may, by completing the Letter of Authorisation found at http://www.ultherapysg.com/loa, appoint an authorized representative to redeem one (1) pair of Premium Wireless Earbuds for and on his/ her behalf.

Such authorised representative shall present the following documents for verification prior to the redemption of one (1) pair of Premium Wireless Earbuds:-

  1. The duly completed Letter of Authorisation originally signed by the qualified participants - photocopy or softcopy of the Letter of Authorisation are not accepted and will not be entertained;
  2. Redemption email from Mojito Ventures in relation to the collection of a pair of Premium Wireless Earbuds; and
  3. Original receipt of the Ultherapy® treatment issued by an Ultherapy® Certified Clinic.
I have redeemed my pair of Premium Wireless Earbuds but I noticed there is damage / discrepancy to the pair of Premium Wireless Earbuds. What can I do?

The qualified participants shall check the Premium Wireless Earbuds immediately upon the receipt of such Premium Wireless Earbuds. Any error or discrepancy must be notified to Mojito Ventures before signing the acknowledgement receipt of the pair of Premium Wireless Earbuds.

Can I reserve, refund, or exchange the pair of Premium Wireless Earbuds for something else?

Strictly no reservation, refund, exchange or exchange for cash is allowed. The Premium Wireless Earbuds are not replaceable, if expired, lost or stolen upon redemption.

Merz reserves the right, at its discretion, to replace and/or substitute the Premium Wireless Earbuds with another product model or prize without giving prior notice or reason to the participants or assuming any liability to any party.

Who can I contact for more enquiries on this Promotion?

You may contact us at realmattersasia@merz.sg.

Importance of Authenticity

We are dedicated to providing you with a clinically proven, safe and effective Ultherapy® treatment.

To ensure that the Ultherapy® treatment you are receiving is authentic, you have to:

  1. Look for a treatment that is FDA-cleared & CE-marked to back up the product’s claims.
  2. For a non-surgical ultrasound lift, make sure the procedure is U.S. FDA-Cleared to:
    • Lift the skin on your neck, chin and brow
    • Improve the appearance of fine lines and wrinkles on the décolletage
Here’s what you should look for in a certified Ultherapy® provider:

Ultherapy® Seal of Authenticity

Ultherapy® Certificate of Authenticity

Ultherapy® Logo

Top