Effective 01 December 2018
Welcome to the Merz* website where you can experience better. Merz is a specialty healthcare
company that focuses on aesthetics and neurosciences. Merz offers online resources, such as this
website (“Site”), to provide you general information about our products and services. We provide
SITE AND ANY AND ALL PAGES, OPTIONS, AND SERVICES ON THE SITE. PLEASE READ AND REVIEW THESE
THAT YOU ARE AT LEAST 18 YEARS OF AGE, ARE A RESIDENT WITHIN ASIA PACIFIC , AND HAVE READ AND
RIGHT TO REMOVE ANY CONTENT THAT YOU POST, AND SUSPEND OR TERMINATE ANY ACCOUNT YOU HAVE
*As referred to in this Policy “Merz” means Merz Asia Pacific Pte. Ltd. and its affiliates in Asia Pacific.
- Permitted Users.
- Asia Pacific residents.
You must be a resident within Asia Pacific countries to use this Site. If you are
not located within Asia Pacific, please navigate to the Merz site for your region
- Individuals 18 and older.
You must be 18 years old or over to use this Site.
- Unauthorised users.
If you have been previously suspended or removed from the Site you should exit the
- User Responsibility.
- Non-confidential information.
you submit, upload, post, e-mail, or otherwise transmit (“Transmit”) through or post
to the Site as non-confidential. By using the Site, you agree that Merz may use any
purpose, and without compensation to anyone.
- Interacting with online third-parties.
For your convenience, the Site may include links or references to third party Web
sites or services (“Reference Sites”). Merz does not endorse any information,
materials, products, or services (“Reference Site Content”) contained on or
accessible through Reference Sites. Merz is not responsible for: the content on
Reference Sites, your use of Reference Sites, or the Privacy Policies of Reference
Sites. You acknowledge and agree that Merz shall not be responsible or liable,
directly or indirectly, for any damage or loss allegedly or actually caused by or in
connection with use of or reliance on any Reference Site Content. YOUR ACCESS TO AND
USE OF REFERENCE SITES, INCLUDING THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES
ON OR AVAILABLE THROUGH REFERENCE SITES IS SOLELY AT YOUR OWN RISK. MERZ MAKES NO
EXPRESS, STATUTORY, OR IMPLIED WARRANTIES WITH RESPECT TO REFERECE SITES.
- Personal Information that you make publically available.
IF YOU CHOOSE TO MAKE ANY PERSONAL OR OTHER INFORMATION PUBLICLY AVAILABLE, YOU DO
SO AT YOUR OWN RISK UNDERSTANDING THAT MERZ BEARS NO RESPONSIBILITY AND NO LIABILITY
FOR YOUR DATA OR THEIR USE. In addition, we have no control over, and shall have no
liability for any damages by any third-party resulting from any use, including,
without limitation, republication, or misuse of, information that you made public
through the Site.
- Prohibited Conduct.
You agree that you will not, and will not permit anyone else to, directly or indirectly:
- use the Site in any unlawful manner;
- use the Site to Transmit data, information, or other materials (“User Content”) that
is unlawful or objectionable, including any material which is tortious, defamatory,
libelous, slanderous, harassing, harmful, threatening, abusive, hateful, harassing,
invasive of another’s privacy, vulgar, obscene, pornographic, profane, vulgar,
offensive, lewd, scandalous, offensive, or racially or ethnically hostile;
- use the Site to harm minors in any way, or to stalk, threaten, or otherwise violate
the rights of others, including, without limitation, others’ privacy rights, or
rights of publicity, or to harvest or collect personal information, including e-mail
and IP addresses, about any user of the Site;
- transmit any User Content that: (i) you do not have the right to transmit under any
law or contractual or fiduciary relationships, including without limitation, any
inside information or proprietary or confidential information; (ii) misappropriates
any trade secret, violates the right of privacy of any party, infringes any patent,
copyright, trademark, or other intellectual property right; (iii) constitutes
unsolicited or unauthorised advertising or promotional materials, including, but not
limited to “spam,” “chain letters,” or pyramid schemes; or (iv) contains any
software routine, code, instruction, or virus that is designed to disable, delete,
modify, damage, or erase software, hardware, or data;
- forge headers or otherwise manipulate identifiers in order to disguise any User
Content displayed on or transmitted through the Site;
- interfere with the Site, servers, or networks used in connection with the Site;
- interfere with the ability of others to access or use the Site;
- download, reproduce, duplicate, sell, resell, sub-license, distribute, publish or
exploit for any commercial purposes any portion of the Site, any and all content,
text, videos, graphics, images, design, compilation, look and feel, information,
computer code (including source code or object code), products, software, services,
and all other elements of the Site (“Site Content”) without Merz’s prior explicit
permission, or any User Content contained on or transmitted through the Site without
Merz’s prior explicit permission;
- use the Site in a way that is unfair, unlawful, or constitutes a deceptive business
- use any robot, spider, or other automatic device to monitor or copy portions of the
Site or the Site Content without Merz’s prior written permission;
- include in any third-party website any hypertext link to any page or location within
the Site without Merz’s prior written permission;
- mirror or display the Site, Site Content, or any portion thereof in frames without
Merz’s prior written permission;
- impersonate any person or entity, falsely claim an affiliation with any person or
entity, forge another person’s digital signature, misrepresent the source, identity,
or content of information transmitted via the Site, or perform any other similar
fraudulent activity, or express or imply that we endorse you, any image you produce,
or any statement you make;
- remove or alter proprietary notices, labels, copyright or other proprietary rights
on or in the Site or Site Content;
- reverse engineer, decompile, disassemble or otherwise attempt to discover the source
code or structure, sequence and organisation of the Site or any part thereof,
except, and only to the extent, that such activity is expressly permitted by
applicable law notwithstanding this limitation; or
- otherwise use the Site in violation of any law, regulation, fiduciary relationship,
- Legal requirements.
Merz may disclose personal data and information and any Site Content where we are legally compelled
to do so or have a good faith belief that disclosure is necessary to comply with any valid
judicial or administrative process.
- Legal rights.
ownership, control, or other rights to any party at any time without notice. Merz’s failure
unenforceable, then it shall be severed and deemed modified to the minimum extent necessary
to make the condition valid or enforceable in that jurisdiction and shall not affect the
modification, invalidity, or unenforceability is strictly limited both to the provision and
cause of action.
Through the Site, you may provide Merz with your or other’s personal information. We do not
knowingly collect or use personally identifiable information from children under the age of
18 without first obtaining verifiable consent from a parent or legal guardian. Please refer
information collected on the Site.
- No Medical Advice.
Merz does not provide any medical advice. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR
NEED IMMEDIATE ASSISTANCE PLEASE CALL YOUR DOCTOR OR THE APPLICABLE MEDICAL EMERGENCY CONTACT NUMBER IN YOUR TERRITORY. The Site may contain
information regarding some medical conditions and available treatments; such
information, if any, is for educational purposes only. Any use of the Site or any of its
services does not create a doctor-patient relationship. Before acting on any Site
Content you agree that you will consult a qualified health care professional, to
determine if you suffer from a specific condition and if treatment is right for you.
If you are a health care professional, you agree that you will not substitute
information on the Site for your own medical judgment.
- Expert Advice or Opinion.
The Site may contain or link to content identified as expert opinion or advice. This
content reflects the opinion of the expert and may not necessarily reflect the
opinion of Merz.
- Content specific to certain individuals.
Some portions of the Site provide information for specific audiences. The Site
tailors information that you receive based on the way that you identify yourself as
you enter the Site. We do not guarantee that the information that you receive will
reflect your needs or be relevant to you.
- Pricing, Availability, and Features.
Price and availability of products and services on the Site, and other features of
the Site are subject to change without notice.
- Doctor information.
The Site may provide information regarding health care providers (HCPs) in your
area. Merz provides this information for your convenience, the listing does not
suggest or imply an endorsement, sponsorship or affiliation between Merz and the
HCPs listed on the site. Further, some HCPs may have “badges” describing them as
“premier” or “hands certified injector” this does not demonstrate the HCP’s medical
skills or suggest or imply any kind of endorsement by Merz of that HCP. For clarity,
these “badges” relate solely to the trainings that the HCP attended, a program in
which the HCP participates, or HCP’s total volume of Merz products purchased. Merz
does not guarantee the accuracy of Site Content, including, but not limited to, the
services offered, HCP credentials and badges, HCP names, relative distance to the
office, or office contact.
- Intellectual Property
The Site is owned and operated by Merz. The Site and all Site Content are protected
under copyright, trade dress, trademark, and patent laws, international conventions,
trade secret and all other relevant intellectual property and proprietary rights,
and applicable laws and regulations. All Site Content is the property of Merz Asia
Pacific Pte. Ltd. and its affiliates and/or third-party licensors. Except as
use or transmission of the Site Content, shall grant you any authority in or right
to any patents, copyrights, trade dress, trademarks, word marks, logos, or service
marks owned or controlled by Merz Asia Pacific Pte. Ltd. and its affiliates and/or
any third parties. Merz uses third-party trademarks, trade dress, word marks,
service marks, and logos appearing in the Site only to identify and describe the
products and services of their respective owners. Merz neither claims nor implies
ownership in, affiliation with, sponsorship in, nor endorsement of any third-party
marks or the owner of the mark.
- User-Generated Content.
You acknowledge that Merz acts as a passive conduit when providing you with the
ability to view and distribute User Content on the Site, and is not undertaking any
obligation or liability relating to any user-generated messages or activities on the
Site. Merz encourages your participation on the Site, but maintains no
responsibility for reviewing User Content or for the substance of user-generated
content. Still, Merz reserves the right to block or remove messages that it
determines, in its sole discretion, to be (a) abusive, defamatory, or obscene, (b)
fraudulent, deceptive, or misleading, (c) unlawful, or in violation of copyright,
trademark, or other intellectual property rights of Merz or another, (d) offensive,
you grant us an absolute and continuous authority to use the information for any
legal purpose and without compensation to anyone.
- Registration and Account Security
- Registered Users.
Each registration covers only a single user. By using the Site and any services
available on the Site, you agree to provide accurate, current and complete
information about yourself or your company as requested on the Site registration
form and to maintain and promptly update the information (including, in particular,
your e-mail address) from time to time as necessary to keep the information true,
accurate, current, and complete. If you provide information that is untrue,
may suspend or terminate your account and refuse any and all current or future use
of the Site and any services provided through the Site.
- Authority to Register.
you are 18 years of age or older. If you have created an account and accepted these
liability company or other organisation) or other entity, you represent and warrant
that you have legal authority to do so.
- Account Security.
After you register on the Site, you may receive a password for your use of the Site
and any services offered on the Site. For account security, you are responsible for
keeping your password confidential as you bear responsibility for all uses of your
password and account. To log out of your account, please close the browser window at
the end of each use. If you become aware of any unauthorised use of your password or
account, please immediately notify Merz at firstname.lastname@example.org. Merz cannot and
will not be liable for any loss or damage arising from your failure to comply with
reasonable account security safeguards.
- No Guarantee or Warranties
Merz employed reasonable efforts to ensure that information on the Site is accurate,
complete, and current, however, MERZ DOES NOT GUARANTEE AND BEARS NO RESPONSIBILITY FOR THE
ACCURACY, CURRENTNESS, COMPLETENESS, RELIABILITY, USEFULNESS, OR DECENCY OF THE SITE OR ANY
SITE CONTENT. If erroneous or otherwise inaccurate information is brought to our attention,
a reasonable effort will be made to correct or delete it. Please report such problems to
email@example.com.WE PROVIDE THE SITE TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS
WITHOUT ANY EXPRESS, STATUTORY, OR IMPLIED WARRANTIES. MERZ DISCLAIMS ANY AND ALL
REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXCEPT TO THE EXTENT THAT THEY MAY NOT BE
EXCLUDED BY LAW, INCLUDING, BUT NOT LIMITED, TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. MERZ MAKES NO
WARRANTY REGARDING THE QUALITY, SAFETY, FUNCTIONALITY, OR LEGALITY OF THE SITE OR ANY SITE
CONTENT; AND MERZ DOES NOT WARRANT THAT YOUR USE OF THE SITE WILL MEET YOUR REQUIREMENTS OR
- Limitation of Liability and Damages
MERZ DISCLAIMS LIABILITY, FOR INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR
CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR OTHER INTANGIBLES,
INCOME OR PROFIT, DAMAGES FOR PERSONAL INJURY, LOSS OF OR DAMAGE TO PROPERTY, OR CLAIMS OF
THIRD-PARTIES REGARDLESS OF THE ALLEGED CAUSE OR THEORY OF LIABILITY, EVEN IF MERZ HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES RESULTING FROM LOSS RELATED TO THE USE OF OR
INABILITY TO USE THE SITE OR ANY SITE CONTENT. FURTHERMORE, MERZ SHALL NOT BE LIABLE FOR ANY
TYPE OF DAMAGES TO YOUR PROPERTY OR LOSS OF DATA THAT RESULT FROM THE DOWNLOAD OR USE OF THE
SITE OR ANY SITE CONTENT, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION,
AND LOSS OF PROGRAMS OR ELECTRONIC DATA. YOU SPECIFICALLY AGREE THAT MERZ IS NOT RESPONSIBLE
OR LIABLE TO YOU OR ANYONE ELSE FOR UNLAWFUL, HARASSING, DEFAMATORY, ABUSIVE, THREATENING,
HARMFUL, VULGAR, OBSCENE, SEXUALLY EXPLICIT, OR OTHERWISE OBJECTIONABLE CONDUCT OR SPEECH
MADE ON OR THROUGH THE SITE BY ANY OTHER PARTY, OR FOR ANY INFRINGEMENT OR VIOLATION OF YOUR
RIGHTS ON OR THROUGH THE SITE BY ANY OTHER PARTY, INCLUDING, BUT NOT LIMITED TO,
INTELLECTUAL PROPERTY RIGHTS, RIGHTS OF PUBLICITY, OR RIGHTS OF PRIVACY. IN NO EVENT WILL
MERZ’S TOTAL LIABILITY TO YOU, FOR DAMAGES, LOSSES, AND CAUSES OF ACTIONS ARISING OUT OF OR
YOU USE THE SITE AT YOUR OWN RISK. FURTHERMORE, YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR
YOUR USE OF THE SITE. ANY SITE CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH YOUR USE OF
THE SITE IS AT YOUR OWN RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE DONE TO YOUR
COMPUTER OR LOSS OF DATA THAT RESULT FROM SUCH ACTIVITY. IF YOU LIVE IN A JURISDICTION WHERE
LAWS PREVENT YOU FROM TAKING FULL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE (IN
EXCEPT AS PROHIBITED BY THE LAWS OF YOUR JURISDICTION.
Merz reserves the right, at your expense, to assume the exclusive defense and control of any
matter for which you are required to indemnify Merz. You agree to cooperate with Merz’s
defense of these claims. Merz will use reasonable efforts to notify you of any such claim,
action, or proceeding upon becoming aware of it. You agree to indemnify, save, and hold
Merz, its clients, agents, service providers, licensors, and partners, and their respective
officers, employees, agents, successors and assigns harmless, to the fullest extent except
as prohibited in law or equity, from and against any and all claims, losses, damages,
actions, liabilities, costs and expenses including reasonable legal fees and expenses
through final appeals, arising out of your use or misuse of the Site, any violation by you
you in connection with your use of the Site, any User Content that you Transmit via the
Site, or any other act or omission by you, including your violation of any right or any
rights of another, arising from your use of the Site.
- Service of Notice and Procedure for making claims of copyright infringement.
We expect users of the Site to respect each other’s rights. Please report any violations of
delivered to Merz at: firstname.lastname@example.org.
Any notices to you may be made either via e-mail or postal mail to the address that you
provided in our records or via posting on the Site.
If you believe in good faith that any of the Site Content infringes your copyright,
please provide Merz’s copyright agent the following written information:
- an electronic or physical signature of the copyright owner or individual authorised
to act on behalf of the copyright owner;
- a description of the copyrighted work that you claim has been infringed;
- a description of where the infringing material can be found on the Site;
- your address, telephone number, and e-mail address;
- a statement by you that you have a good faith belief that the disputed use is not
authorised by the copyright owner, its agent, or the law; and
- a statement by you, made under penalty of perjury, that the information in the
notice is accurate and that you are the copyright owner, or are authorised to act on
the owner’s behalf.
Merz’s copyright agent for notice of claims of copyright infringement can be reached at:
ATTN: Marketing Manager
Merz Asia Pacific Pte. Ltd.
21 Biopolis Road #06-03
North Tower Nucleos
limitation their interpretation, construction, performance and enforcement shall
be governed by and construed in accordance with the laws of Singapore, without
regard to conflicts of law principles. If a Singapore court finds any condition
court should give effect to the intentions reflected in the words of the
and effect. You agree that regardless of any statute or law to the contrary, any
claim or cause of action brought against Merz, its officers, agents, co-branders
or other partners and employees, arising out of or related to use of the Site or
action arose or be forever barred. The resolution of any dispute relating to the
Singapore and you agree to submit to these Courts with regard to any dispute
of process on you by e-mail to the address you have submitted on the Site, if
any, and by any other means permitted by law.A printed version of
other documents and records originally generated and maintained in printed form.
- Comments and Questions
Merz invites your comments, questions, suggestions and ideas relating to the Site.
You may direct communications to: email@example.com. Please understand that
Merz may not respond to your communication and any information that you share may
not be kept confidential or secret. Furthermore, when sending information you agree
to Merz using the information for any legal purpose and without compensation to
Copyright © 2021 Merz Asia Pacific Pte. Ltd. All rights reserved.
The product information provided in this website is intended for residents within Asia Pacific